Privacy Policy
Your privacy is important to us. Learn how we protect your information.
Last updated: October 8, 2025
Introduction
At Jompie, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and email address when you create an account
- Payment information for purchases (processed securely through third-party providers)
- Communication preferences and feedback
Usage Information
We automatically collect certain information about your use of our website, including:
- Pages visited and time spent on our site
- Device information and browser type
- IP address and general location data
- Download history and worksheet preferences
How We Use Your Information
We use the information we collect to:
- Provide and improve our educational services
- Process transactions and manage your account
- Send you important updates about our services
- Respond to your inquiries and provide customer support
- Analyze usage patterns to enhance user experience
- Ensure the security and integrity of our platform
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety
- Business Transfers: In the event of a merger or acquisition, user information may be transferred as part of the business assets
- Consent: We may share information with your explicit consent
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission and storage
- Regular security assessments and updates
- Access controls and authentication protocols
- Secure payment processing through trusted providers
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and recommendations
- Improve website functionality and performance
You can control cookie settings through your browser preferences, though disabling cookies may affect some website functionality.
Children's Privacy
Our services are designed for educational use by children under parental supervision. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.
Your Rights and Choices
You have the right to:
- Access and review your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent for data processing
To exercise these rights, please contact us at help@jompie.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: help@jompie.com
Questions About Your Privacy?
We're here to help. Contact us if you have any questions about how we handle your information.